intercom – OpenClaw Skill

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name: intercom description: Manage customer conversations, contacts, and help articles via Intercom API. Send messages and manage support inbox. metadata: {"clawdbot":{"emoji":"💬","requires":{"env":["INTERCOM_ACCESS_TOKEN"]}}}

Intercom

Customer messaging platform.

Environment

export INTERCOM_ACCESS_TOKEN="dG9rOxxxxxxxxxx"

List Contacts

curl "https://api.intercom.io/contacts" \
  -H "Authorization: Bearer $INTERCOM_ACCESS_TOKEN" \
  -H "Accept: application/json"

Search Contacts

curl -X POST "https://api.intercom.io/contacts/search" \
  -H "Authorization: Bearer $INTERCOM_ACCESS_TOKEN" \
  -H "Content-Type: application/json" \
  -d '{"query": {"field": "email", "operator": "=", "value": "user@example.com"}}'

Create Contact

curl -X POST "https://api.intercom.io/contacts" \
  -H "Authorization: Bearer $INTERCOM_ACCESS_TOKEN" \
  -H "Content-Type: application/json" \
  -d '{"role": "user", "email": "user@example.com", "name": "John Doe"}'

Send Message

curl -X POST "https://api.intercom.io/messages" \
  -H "Authorization: Bearer $INTERCOM_ACCESS_TOKEN" \
  -H "Content-Type: application/json" \
  -d '{
    "message_type": "inapp",
    "body": "Hey! How can I help?",
    "from": {"type": "admin", "id": "ADMIN_ID"},
    "to": {"type": "user", "id": "USER_ID"}
  }'

List Conversations

curl "https://api.intercom.io/conversations" \
  -H "Authorization: Bearer $INTERCOM_ACCESS_TOKEN"

Reply to Conversation

curl -X POST "https://api.intercom.io/conversations/{id}/reply" \
  -H "Authorization: Bearer $INTERCOM_ACCESS_TOKEN" \
  -H "Content-Type: application/json" \
  -d '{"message_type": "comment", "type": "admin", "admin_id": "ADMIN_ID", "body": "Thanks for reaching out!"}'

Links

• Dashboard: https://app.intercom.com
• Docs: https://developers.intercom.com